2010-BingFaLogo-weblogo

New Economy means New Strategies

&

New Solutions

Bing Fa Consulting
callcentersm-long

Everything comes down to solutions. The New Economy means a New Business Strategy. Doing the same thing over and over again, will not bring you better results. This is why companies of all sizes are rethinking their strategy and realizing the strategic advantages that outsourcing of their non-core work can bring to their bottom line.

Bing Fa Consulting offers one of the best values in near-shore outsourcing today. Through our partnership with Axs Americas, a BPO in Florida with a support center in Colombia, we can bring enormous value to companies of all sizes who, on their own, could not achieve the same economies of scale and scope that we can provide. Over time, we will be adding new partnerships and expanding our services even more.

How we work:
Bing Fa Consulting follows a well established 5 step process to ensure that your project runs as smooth as possible and is completed on time and on budget.

  1. Establish contact by completing a form or calling our Vice President of Solution, Stephen Turner at stephen@bingfaconsulting.com.
  2. Develop an understanding of your issues and goal in outsourcing.
    • Personal phone interview to completely understand your issues and requirements
    • Make some calculated estimates based upon your information
    • Go or No Go to continue
    • Then get a detailed understanding of your issues and requirement for a solution via a detailed understand of all your requirements and a tour of solution central.
    • Test Pilot project would start, if needed to see how the actual project would work.
  3. Detailed contract and pricing would be established to meet your specific needs.
    • Price conformed,
    • Create a proposal
    • Signing of the contract, Service Level Agreements or SLAs, and other agreements.
  4. Project Start
    • Kickoff Meeting for the project
    • Training of staff
  5. Project Execution
    • Managing the project
    • Report back to the client regarding feedback and detailed reports.

Our Values
Our values are based on leadership, teamwork, and customer relations, because without these three principles an organization can not lead.

  • Leadership: At Bing Fa Consulting, you receive the kind of quality and service you expect from a leader. Our company is always evolving as the needs or our customers change and as new opportunities are created in the market. You can rest assured that, working with Bing Fa Consulting, you will enjoy the latest services, technology and developments in the industry.
  • Teamwork: We make it our responsibility to know you and your business. We work closely with you to ensure that the solutions we provide are tailored to meet your unique needs and challenges. We are committed to your success.
  • Customer Relations: At Bing Fa Consulting, our highest priority is satisfied customers. You are important to us and you can expect us to go the extra mile for your business. Superior customer service is the hallmark of Bing Fa Consulting. We are proud to serve you and work hard to earn your business.

Our Name and Our Logo
The name, Bing Fa Consulting, comes from the original name of the ancient Chinese book called the “Art of War”. This was a mistranslations centuries ago. The actual title is “Soldier’s  Strategies”. Through out the centuries, several books have been written by various generals, but none as famous Sun Tzu, who never lost a battle.  Our name is focused on applying soldier’s strategies to business. We go beyond this by applying Psychological Anthropology techniques to understand your customers and differentiating between what they want, what they need, what they can afford, and what they will buy. The result is getting qualified customers into your business to by your product or service.

Our logo is a virtual concept of the cultural mind set. In the center lies the core value, and surrounding the core are four critical perimeters that protect the core value.

[Home] [Partners] [Contact Us] [About]