Inbound Solutions

Bing Fa Consulting has one of the most value-driven inbound solutions on the market today.

Answering phones is a time consuming and costly non-core business expense; but, it is an important part of staying in touch with your customers.

We will provide you with highly skilled agents that will reduce your costs while improving your customer relations.

We can make sure you customer support and help desks are properly staffed. Additionally, we provide you with the scalability of ramping up for heavy call volume times and scaling back for slower times.

We can bundle any of our inbound, outbound and BPO services to provide you with one integrated solution.

Did You Know?

Colombia has a rapidly growing
BPO market that has expanded 75%
in the last three years with a value of
$1.2 billion USD in 2008.

Frost & Sullivan say that Colombia’s call center industry has the highest growth in Latin America, and Gartner considers Colombia a “challenger”€�- a country ready to take on its more prominent competitors.

Solutions:

• 1-800 Answering Services
• Order Taking Services
• Customer Support
• Phone Answering Services
• Help Desk
• Answer E-mail
• Up-selling & Cross-Selling Services
• Order Tracking Services
• Claims Processing Services
• Product Information Services
• Virtual Receptionist Services
• Medical Answering Services
• Technical Support
• Custom solutions for your
  specific needs