Business Support Solutions

Bing Fa Consulting has one of the most value-driven support solutions on the market today.

Remember the old adage, it’s all in the details. It’s true. A company can have the best product in the world, but without proper support, the company will not succeed; because, it’s all in the details.

At Bing Fa Consulting, we can provide live chat to support your web page with live chat and convert shoppers in to paying customers. This is one of the most important factors you can add to a commercial web site and all the big companies now utilize this or will be soon. Any company can do this when you bundle it with a call center. It adds a whole new dimension to your customer support and adds dollars to your bottom line. Additionally, we can do it in English and Spanish with ease.

E-mail support is the same thing, we can answer all the customer service e-mails within 24 hours and provide you with a complete report.

We can do this while we are saving you money and increasing your customer survey scores, increasing your sales, and adding money to the bottom line.

Did You Know?

Our call center agents are 100% branded, meaning they work only for you on your project. Additionally, we hire each agent specifically for each job.

Why this is important to you; because, you’re able to participate in the hiring process. You need an engineer to answer technical questions on your help desk or answer e-mails or do chat support on your web site. We hire an Electrical, Mechanical or Software engineer.

Solutions:

• E-mail Support Services
• Chat Support Services
• Disaster Recovery Services
• Custom Service to fit your
  specific need.